Support & Assistance - MCP EU AI Act

Contact Us

For any questions, help requests, or bug reports, contact us by email:

contact@arkforge.fr

Support Channels

Email: contact@arkforge.fr (primary channel)
GitHub Issues: ark-forge/mcp-eu-ai-act for bugs and technical feature requests

Response Times

Email: response within 48 business hours
Critical bugs (service down): response within 24 hours
GitHub Issues: response within 5 business days

FAQ

How does MCP EU AI Act work?

Our MCP server integrates directly into your IDE (Claude Desktop, Cursor, Windsurf) to analyze the compliance of your AI systems with the European AI Regulation. It scans your codebase, detects AI frameworks, and generates compliance reports.

How do I install the free scanner?

Install the MCP server from GitHub with a single command. No account, no API key required. See the README for detailed instructions.

How do I cancel my Pro subscription?

Send an email to contact@arkforge.fr with your cancellation request, or use your Stripe customer portal. Cancellation takes effect at the end of the current billing period.

Is my data secure?

Yes. The free MCP scanner runs entirely locally — your code never leaves your machine. For Pro API usage, see our privacy policy for full details.

I'm experiencing a technical issue. What should I do?

Describe the issue by email to contact@arkforge.fr including: a description of the problem, steps to reproduce it, and screenshots if possible. For open-source issues, open a GitHub issue.

Which AI frameworks does the scanner detect?

22+ frameworks including OpenAI, LangChain, TensorFlow, PyTorch, HuggingFace, Anthropic, Google Gemini, Vertex AI, Mistral, Cohere, AWS Bedrock, Azure OpenAI, and more.